{"id":15748,"date":"2025-09-09T20:41:43","date_gmt":"2025-09-09T20:41:43","guid":{"rendered":"https:\/\/denunciar.pt\/dimensaoexata\/?page_id=15748"},"modified":"2025-09-11T22:17:25","modified_gmt":"2025-09-11T22:17:25","slug":"acompanhar-denuncia","status":"publish","type":"page","link":"https:\/\/denunciar.pt\/dimensaoexata\/acompanhar-denuncia\/","title":{"rendered":"Acompanhar Den\u00fancia"},"content":{"rendered":"<p>[vc_row bg_image=&#8221;15752&#8243; bg_repeat=&#8221;repeat&#8221; bg_color=&#8221;#ffffff&#8221; top_padding=&#8221;80&#8243; bottom_padding=&#8221;60&#8243; bg_position=&#8221;center center&#8221;][vc_column width=&#8221;1\/1&#8243;]<h1 class=\"headline font-special fontsize-xxxl fontweight-700 lh-13 align-left transform-inherit lowercase\" style=\"margin: 0 0 20px 0; color: #edc211;\">Acompanhar Den\u00fancia<\/h1><div class=\"headline font-inherit fontsize-m fontweight-500 lh-13 align-left transform-inherit \" style=\"margin: 0 0 34px 0;\">Consulte e acompanhe o estado do<br \/>\nprocesso da den\u00fancia sempre que desejar.<\/div><div class=\"single_image wpb_content_element align-left    \" data-animation=\"none\" data-delay=\"0\"><img loading=\"lazy\" decoding=\"async\" width=\"381\" height=\"42\" src=\"https:\/\/denunciar.pt\/dimensaoexata\/wp-content\/uploads\/sites\/6\/2025\/09\/confidencial.png\" class=\"attachment-full\" alt=\"\" srcset=\"https:\/\/denunciar.pt\/dimensaoexata\/wp-content\/uploads\/sites\/6\/2025\/09\/confidencial.png 381w, https:\/\/denunciar.pt\/dimensaoexata\/wp-content\/uploads\/sites\/6\/2025\/09\/confidencial-300x33.png 300w\" sizes=\"auto, (max-width: 381px) 100vw, 381px\" \/><\/div>[vc_column_text]Aquando da submiss\u00e3o da sua den\u00fancia foram-lhe atribu\u00eddos um ID de Acesso e definiu uma palavra-passe. Dever\u00e1 inserir esses dados para poder verificar o estado do seu caso e, caso pretenda, anexar elementos de prova.[\/vc_column_text][\/vc_column][\/vc_row][vc_row top_padding=&#8221;80&#8243; bottom_padding=&#8221;100&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text]\t\t\t<div id=\"wpsc-container\" style=\"display:none;\">\n\t\t\t\t<div class=\"wpsc-shortcode-container\">\n\t\t\t\t\t\t\t\t\r\n            \r\n            <style type=\"text\/css\">\r\n\r\n.pure-g {\r\n    display: flex;\r\n    flex-flow: row wrap;\r\n    align-content: flex-start;\r\n\t    width: 800px;\r\n    margin: 0 auto;\r\n}\r\n\t\r\n\t\r\n\t.pure-u-1, .pure-u-1-1, .pure-u-24-24, .pure-u-5-5 {\r\n    width: 50%;\r\n}\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\t\r\n.pure-u-23-24 {\r\n  line-height: 1.21428571rem !important;\r\n    padding: 13px 12px !important;\r\n    font-size: 1rem !important;\r\n    border: 2px solid rgba(34, 36, 38, .15) !important;\r\n    color: rgba(0, 0, 0, .87) !important;\r\n    border-radius: .28571429rem !important;\r\n    box-shadow: 0 0 0 0 transparent inset !important;\r\n    transition: color .1s, border-color .1s !important;\r\n    width: calc(100% - 1px) !important;\r\n\r\n}\r\n\r\n\r\n\r\n\r\n#wpsc-container input[type=text]:focus, #wpsc-container input[type=text], #wpsc-container input[type=password]:focus, #wpsc-container input[type=password], .wpsc-modal input[type=text]:focus, .wpsc-modal input[type=text], .wpsc-modal input[type=password]:focus, .wpsc-modal input[type=password], #wpsc-container select, #wpsc-container select:focus, .wpsc-modal select, .wpsc-modal select:focus, #wpsc-container textarea, #wpsc-container textarea:focus, .wpsc-modal textarea, .wpsc-modal textarea:focus, #wpsc-container .checkbox-container label:before, .wpsc-modal .checkbox-container label:before, #wpsc-container .radio-container label:before, .wpsc-modal .radio-container label:before {\r\n    border: 1px solid #000000 !important;\r\n    color: #000 !important;\r\n}\r\n\r\n\r\n\r\n#wpsc-container input[type=text]:focus, #wpsc-container input[type=text], #wpsc-container input[type=password]:focus, #wpsc-container input[type=password] {\r\n    border: 2px solid rgba(34, 36, 38, .15) !important;\r\n    color: #000 !important;\r\n}\r\n\r\n\r\n\r\n.wpsc-auth-container input[type=text], .wpsc-auth-container input[type=password] {\r\n    height: 47px !important;\r\n    font-size: 14px !important;\r\n    margin: 0 0 5px !important;\r\n\tfloat: left;\r\n}\r\n\r\n#wpsc-container input[type=text], #wpsc-container input[type=password], .wpsc-modal input[type=text], .wpsc-modal input[type=password] {\r\n    max-height: 47px !important;\r\n}\r\n\r\n.wpsc-auth-container .auth-inner-container {\r\n    display: flex;\r\n    flex-direction: column;\r\n    max-width: 832px !important;\r\n}\r\n\r\n\r\n.auth-colunas {\r\n    float: left;\r\n    width: 400px;\r\n\tmargin: 8px;\r\n}\r\n\r\n.wpsc-shortcode-container {\r\n    background-color: #fff !important;\r\n    border: 1px solid #ffffff !important;\r\n}\r\n\r\n\r\nbutton {\r\n    position: relative;\r\n    color: #fff;\r\n    border: none;\r\n    text-transform: initial;\r\n    cursor: pointer;\r\n    transition: background 0.25s cubic-bezier(0.55, 0, 0.1, 1);\r\n}\r\n\r\n.submit-button {\r\n    border-radius: 4px;\r\n    width: calc(100% - 16px);\r\n    padding: 19px 30px 19px 30px;\r\n    margin: 20px 8px;\r\n\tfont-size: 15px;\r\n}\r\n\r\n.multi-first-name, .multi-last-name {\r\n    color: #777777;\r\n\tfont-size: 16px;\r\n}\r\n\r\n\r\n\r\n<\/style>\r\n            \r\n            <div class=\"wpsc-auth-container\">\r\n\t\t\t\t<div class=\"auth-inner-container\">\r\n                \r\n                \r\n                \r\n                \r\n                        \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n                \r\n\t\t\t\t\r\n\t\t\t\t\t<form onsubmit=\"return false;\" class=\"wpsc-login wpsc-default-login\">\r\n\t\t\t\t\t\t                            \r\n                            <div class=\"auth-colunas\">\r\n                            \t<span class=\"multi-first-name\">ID de Accesso<\/span>\r\n                                <input type=\"text\" class=\"pure-u-23-24\" name=\"username\" autocomplete=\"off\"\/>\r\n                        \t<\/div>\r\n                            \r\n                            \r\n                            <div class=\"auth-colunas\">\r\n                                <span class=\"multi-first-name\">Palavra-passe<\/span>\r\n                                <input type=\"password\" class=\"pure-u-23-24\" name=\"password\"\/>\r\n                        \t<\/div>\r\n\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\r\n                            \r\n                            \r\n                            \r\n                            \r\n                            \r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<button class=\"button color-3 full submit-button\" onclick=\"wpsc_submit_login_form(this)\">Iniciar Sess\u00e3o<\/button>\r\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"action\" value=\"wpsc_default_login\"\/>\r\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"_ajax_nonce\" value=\"074d716a53\"\/>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<\/form>\r\n\r\n\r\n\r\n\r\n\t\t\t\t\t<div class=\"auth-links\" style=\"display: none;\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<script>\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Submit default login form\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_submit_login_form(el) {\r\n\r\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\r\n\t\t\t\t\t\tvar username = dataform.get('username').trim();\r\n\t\t\t\t\t\tvar password = dataform.get('password').trim();\r\n\t\t\t\t\t\tif (!username || !password) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\r\n\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\twpsc_post_login_form(el, dataform);\r\n\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Submit login form\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_post_login_form(el, dataform) {\r\n\r\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\r\n\t\t\t\t\t\tjQuery.ajax({\r\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\r\n\t\t\t\t\t\t\ttype: 'POST',\r\n\t\t\t\t\t\t\tdata: dataform,\r\n\t\t\t\t\t\t\tprocessData: false,\r\n\t\t\t\t\t\t\tcontentType: false\r\n\t\t\t\t\t\t}).done(function (response) {\r\n\t\t\t\t\t\t\tif (response.success != 1) alert(supportcandy.translations.incorrect_login);\r\n\t\t\t\t\t\t}).fail(function (res) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\r\n\t\t\t\t\t\t}).always(function () {\r\n\t\t\t\t\t\t\twindow.location.reload();\r\n\t\t\t\t\t\t});\r\n\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Custom login\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_custom_login(el, url) {\r\n\r\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\r\n\t\t\t\t\t\twindow.location.href = url;\r\n\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Get default registration page\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_get_default_registration() {\r\n\r\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\r\n\t\t\t\t\t\tvar data = { action: 'wpsc_get_default_registration' };\r\n\t\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\r\n\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(response);\r\n\t\t\t\t\t\t});\r\n\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Set default registration form\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_set_default_registration(el) {\r\n\r\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\r\n\t\t\t\t\t\tvar firstname = dataform.get('firstname').trim();\r\n\t\t\t\t\t\tvar lastname = dataform.get('lastname').trim();\r\n\t\t\t\t\t\tvar username = dataform.get('username').trim();\r\n\t\t\t\t\t\tvar email_address = dataform.get('email_address').trim();\r\n\t\t\t\t\t\tvar password = dataform.get('password').trim();\r\n\t\t\t\t\t\tvar confirm_password = dataform.get('confirm_password').trim();\r\n\t\t\t\t\t\tvar isUsername = dataform.get('is_username').trim();\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t\t\tvar tandcCheckbox = dataform.get('wpsc-tandc-reg-user');\r\n\t\t\t\t\t\t\tif ( ! tandcCheckbox ){\r\n\t\t\t\t\t\t\t\talert(supportcandy.translations.req_term_cond);\r\n\t\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tvar gdprCheckbox = dataform.get('wpsc-gdpr-reg-user');\r\n\t\t\t\t\t\t\tif ( gdprCheckbox != 1 ){\r\n\t\t\t\t\t\t\t\talert(supportcandy.translations.req_gdpr);\r\n\t\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t\t\r\n\t\t\t\t\t\tif (!firstname || !lastname || !username || !email_address || !password || !confirm_password) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\r\n\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\tif (!validateEmail(email_address)) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_email);\r\n\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\tif (isUsername != 1) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.unsername_unavailable);\r\n\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\tif (password !== confirm_password) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_password);\r\n\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\twpsc_authenticate_registration(el, dataform);\r\n\t\t\t\t\t\t\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Post registration form\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_authenticate_registration(el, dataform) {\r\n\r\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\r\n\t\t\t\t\t\tjQuery.ajax({\r\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\r\n\t\t\t\t\t\t\ttype: 'POST',\r\n\t\t\t\t\t\t\tdata: dataform,\r\n\t\t\t\t\t\t\tprocessData: false,\r\n\t\t\t\t\t\t\tcontentType: false\r\n\t\t\t\t\t\t}).done(function (res) {\r\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\r\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\r\n\t\t\t\t\t\t\t\twpsc_get_default_registration();\r\n\t\t\t\t\t\t\t} else {\r\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t}).fail(function (res) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\r\n\t\t\t\t\t\t\twindow.location.reload();\r\n\t\t\t\t\t\t});\r\n\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Register user\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_confirm_registration(el) {\r\n\r\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\r\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\r\n\t\t\t\t\t\tjQuery.ajax({\r\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\r\n\t\t\t\t\t\t\ttype: 'POST',\r\n\t\t\t\t\t\t\tdata: dataform,\r\n\t\t\t\t\t\t\tprocessData: false,\r\n\t\t\t\t\t\t\tcontentType: false\r\n\t\t\t\t\t\t}).done(function (res) {\r\n\t\t\t\t\t\t\tif (res.isSuccess == 1) {\r\n\t\t\t\t\t\t\t\twindow.location.reload();\r\n\t\t\t\t\t\t\t} else {\r\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\r\n\t\t\t\t\t\t\t\twpsc_get_default_registration();\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t});\r\n\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Get guest otp login screen\r\n\t\t\t\t\t *\r\n\t\t\t\t\t * @return void\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_get_guest_sign_in() {\r\n\r\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\r\n\t\t\t\t\t\tvar data = { action: 'wpsc_get_guest_sign_in' };\r\n\t\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (res) {\r\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\r\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\r\n\t\t\t\t\t\t\t\twindow.location.reload();\r\n\t\t\t\t\t\t\t} else {\r\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t});\r\n\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Send login OTP\r\n\t\t\t\t\t *\r\n\t\t\t\t\t * @return void\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_authenticate_guest_login(el) {\r\n\r\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\r\n\r\n\t\t\t\t\t\tvar email_address = dataform.get('email_address').trim();\r\n\t\t\t\t\t\tif ( ! email_address ) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.req_fields_missing);\r\n\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\tif (!validateEmail(email_address)) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.incorrect_email);\r\n\t\t\t\t\t\t\treturn;\r\n\t\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\tjQuery(el).text(supportcandy.translations.please_wait);\r\n\t\t\t\t\t\tjQuery.ajax({\r\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\r\n\t\t\t\t\t\t\ttype: 'POST',\r\n\t\t\t\t\t\t\tdata: dataform,\r\n\t\t\t\t\t\t\tprocessData: false,\r\n\t\t\t\t\t\t\tcontentType: false\r\n\t\t\t\t\t\t}).done(function (res) {\r\n\t\t\t\t\t\t\tif (typeof(res) == \"object\") {\r\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\r\n\t\t\t\t\t\t\t\twpsc_get_guest_sign_in();\r\n\t\t\t\t\t\t\t} else {\r\n\t\t\t\t\t\t\t\tjQuery('.auth-inner-container').html(res);\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t}).fail(function (res) {\r\n\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\r\n\t\t\t\t\t\t\twindow.location.reload();\r\n\t\t\t\t\t\t});\r\n\t\t\t\t\t}\r\n\r\n\t\t\t\t\t\/**\r\n\t\t\t\t\t * Confirm guest login auth\r\n\t\t\t\t\t *\r\n\t\t\t\t\t * @return void\r\n\t\t\t\t\t *\/\r\n\t\t\t\t\tfunction wpsc_confirm_guest_login(el) {\r\n\r\n\t\t\t\t\t\tjQuery('.auth-inner-container').html(supportcandy.loader_html);\r\n\t\t\t\t\t\tvar dataform = new FormData(jQuery(el).closest('form')[0]);\r\n\t\t\t\t\t\tjQuery.ajax({\r\n\t\t\t\t\t\t\turl: supportcandy.ajax_url,\r\n\t\t\t\t\t\t\ttype: 'POST',\r\n\t\t\t\t\t\t\tdata: dataform,\r\n\t\t\t\t\t\t\tprocessData: false,\r\n\t\t\t\t\t\t\tcontentType: false\r\n\t\t\t\t\t\t}).done(function (res) {\r\n\t\t\t\t\t\t\tif (res.isSuccess == 1) {\r\n\t\t\t\t\t\t\t\twindow.location.reload();\r\n\t\t\t\t\t\t\t} else {\r\n\t\t\t\t\t\t\t\talert(supportcandy.translations.something_wrong);\r\n\t\t\t\t\t\t\t\twpsc_get_guest_sign_in();\r\n\t\t\t\t\t\t\t}\r\n\t\t\t\t\t\t});\r\n\t\t\t\t\t}\r\n\t\t\t\t<\/script>\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\r\n\t\t\t<div class=\"wpsc-page-snippets\" style=\"display: none;\">\r\n\t\t\t\t<div class=\"wpsc-editor-attachment upload-waiting\">\r\n\t\t\t\t\t<div class=\"attachment-label\"><\/div>\r\n\t\t\t\t\t<div class=\"attachment-remove\" onclick=\"wpsc_remove_attachment(this)\">\r\n\t\t\t\t\t<svg aria-hidden=\"true\" class=\"svg-inline--fa fa-times fa-w-11\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 352 512\"><path fill=\"currentColor\" d=\"M242.72 256l100.07-100.07c12.28-12.28 12.28-32.19 0-44.48l-22.24-22.24c-12.28-12.28-32.19-12.28-44.48 0L176 189.28 75.93 89.21c-12.28-12.28-32.19-12.28-44.48 0L9.21 111.45c-12.28 12.28-12.28 32.19 0 44.48L109.28 256 9.21 356.07c-12.28 12.28-12.28 32.19 0 44.48l22.24 22.24c12.28 12.28 32.2 12.28 44.48 0L176 322.72l100.07 100.07c12.28 12.28 32.2 12.28 44.48 0l22.24-22.24c12.28-12.28 12.28-32.19 0-44.48L242.72 256z\"><\/path><\/svg>\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<div class=\"attachment-waiting\"><\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t\t\n\t\t\t<script type=\"text\/javascript\">\n\n\t\t\t\t\/**\n\t\t\t\t * Get ticket list\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_list(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'ticket-list';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( !confirm(supportcandy.translations.warning_message)){\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}  else {\n\t\t\t\t\t\t\tvar is_tinymce = (typeof tinyMCE != \"undefined\") && tinyMCE.activeEditor && !tinyMCE.activeEditor.isHidden();\n\t\t\t\t\t\t\tif (is_tinymce && tinymce.get('description')) {\n\t\t\t\t\t\t\t\tvar description = tinyMCE.get('description').setContent('');\n\t\t\t\t\t\t\t} else {\n\t\t\t\t\t\t\t\tvar description = jQuery('#description').val('');\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t\tticket_id = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( ticket_id );\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tvar id = supportcandy.current_ticket_id;\n\t\t\t\t\tif (id) {\n\t\t\t\t\t\tdelete supportcandy.current_ticket_id;\n\t\t\t\t\t\twpsc_get_individual_ticket(id);\n\t\t\t\t\t\treturn;\n\t\t\t\t\t}\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = false;\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_list',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce,\n\t\t\t\t\t\tis_frontend: supportcandy.is_frontend\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tif (typeof supportcandy.ticketList != 'undefined' && typeof supportcandy.ticketList.filters != 'undefined') {\n\t\t\t\t\t\tdata.filters = supportcandy.ticketList.filters;\n\t\t\t\t\t}\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t\twpsc_delete_auto_draft();\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get individual ticket\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_individual_ticket(id) {\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.ticket-list, .wpsc-humbargar-menu-item.ticket-list').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.ticket_list);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'ticket-list');\n\t\t\t\t\tsearch_params.set('ticket-id', id);\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\t\/\/ set flag to differenciate between ticket list and individual ticket\n\t\t\t\t\tsupportcandy.ticketListIsIndividual = true;\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_individual_ticket',\n\t\t\t\t\t\tticket_id: id,\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket form\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_ticket_form(is_humbargar = false) {\n\t\t\t\t\t\n\t\t\t\t\tsupportcandy.current_section = 'new-ticket';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tif (wpsc_is_description_text()) {\n\t\t\t\t\t\tif ( confirm(supportcandy.translations.warning_message)){\n\t\t\t\t\t\t\tcurrent_ticket = jQuery('#wpsc-current-ticket').val();\n\t\t\t\t\t\t\twpsc_clear_saved_draft_reply( current_ticket );\n\t\t\t\t\t\t} else{\n\t\t\t\t\t\t\treturn;\n\t\t\t\t\t\t}\n\t\t\t\t\t}\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.new-ticket, .wpsc-humbargar-menu-item.new-ticket').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.new_ticket);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'new-ticket');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = {\n\t\t\t\t\t\taction: 'wpsc_get_ticket_form',\n\t\t\t\t\t\t_ajax_nonce: supportcandy.nonce\n\t\t\t\t\t};\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent settings\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_user_profile(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'my-profile';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.my-profile, .wpsc-humbargar-menu-item.my-profile').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.my_profile);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'my-profile');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_user_profile' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent settings\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_agent_profile(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'agent-profile';\n\n\t\t\t\t\tif (is_humbargar) wpsc_toggle_humbargar();\n\n\t\t\t\t\tjQuery('.wpsc-tickets-nav, .wpsc-humbargar-menu-item').removeClass('active');\n\t\t\t\t\tjQuery('.wpsc-tickets-nav.agent-profile, .wpsc-humbargar-menu-item.agent-profile').addClass('active');\n\t\t\t\t\tjQuery('.wpsc-humbargar-title').html(supportcandy.humbargar_titles.agent_profile);\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'agent-profile');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\n\t\t\t\t\tjQuery('.wpsc-body').html(supportcandy.loader_html);\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_agent_profile' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\t\t\t\t\tjQuery.post(supportcandy.ajax_url, data, function (response) {\n\t\t\t\t\t\tjQuery('.wpsc-body').html(response);\n\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t\tjQuery('.wpsc-ap-nav.general').trigger('click');\n\t\t\t\t\t});\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get agent dashboard\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_agent_dashboard(is_humbargar = false) {\n\n\t\t\t\t\tsupportcandy.current_section = 'dashboard';\n\n\t\t\t\t\tif (is_humbargar) {\n\t\t\t\t\t\twpsc_toggle_humbargar();\n\t\t\t\t\t}\n\n\t\t\t\t\tjQuery( '.wpsc-tickets-nav, .wpsc-humbargar-menu-item' ).removeClass( 'active' );\n\t\t\t\t\tjQuery( '.wpsc-tickets-nav.dashboard, .wpsc-humbargar-menu-item.dashboard' ).addClass( 'active' );\n\t\t\t\t\tjQuery( '.wpsc-humbargar-title' ).html( supportcandy.humbargar_titles.dashboard );\n\n\t\t\t\t\t\/\/ set url\n\t\t\t\t\tvar url = new URL(window.location.href);\n\t\t\t\t\tvar search_params = url.searchParams;\n\t\t\t\t\tsearch_params.set('wpsc-section', 'dashboard');\n\t\t\t\t\tsearch_params.delete('ticket-id');\n\t\t\t\t\turl.search = search_params.toString();\n\t\t\t\t\twindow.history.replaceState({}, null, url.toString());\n\t\t\t\t\tjQuery( '.wpsc-body' ).html( supportcandy.loader_html );\n\n\t\t\t\t\tvar data = { action: 'wpsc_get_agent_dashboard' };\n\t\t\t\t\tsearch_params.forEach(function(value, key) {\n\t\t\t\t\t\tdata[key] = value;\n\t\t\t\t\t});\n\n\t\t\t\t\tjQuery.post(\n\t\t\t\t\t\tsupportcandy.ajax_url,\n\t\t\t\t\t\tdata,\n\t\t\t\t\t\tfunction (response) {\n\t\t\t\t\t\t\tjQuery( '.wpsc-body' ).html( response );\n\t\t\t\t\t\t\twpsc_reset_responsive_style();\n\t\t\t\t\t\t\tjQuery( '.wpsc-ap-nav.general' ).trigger( 'click' );\n\t\t\t\t\t\t}\n\t\t\t\t\t);\n\t\t\t\t}\n\n\t\t\t\t\/**\n\t\t\t\t * Get create ticket as guest\n\t\t\t\t *\/\n\t\t\t\tfunction wpsc_get_guest_ticket_form() {\n\n\t\t\t\t\tjQuery('.wpsc-shortcode-container').html('<div class=\"wpsc-body\"><\/div>');\n\t\t\t\t\twpsc_get_ticket_form();\n\t\t\t\t}\n\t\t\t<\/script>\n\t\t\t[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row bg_image=&#8221;15752&#8243; bg_repeat=&#8221;repeat&#8221; bg_color=&#8221;#ffffff&#8221; top_padding=&#8221;80&#8243; bottom_padding=&#8221;60&#8243; bg_position=&#8221;center center&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text]Aquando da submiss\u00e3o da sua den\u00fancia foram-lhe atribu\u00eddos um ID de Acesso e definiu uma palavra-passe. Dever\u00e1 inserir esses dados para poder verificar o estado do seu caso e, caso pretenda, anexar elementos de prova.[\/vc_column_text][\/vc_column][\/vc_row][vc_row top_padding=&#8221;80&#8243; bottom_padding=&#8221;100&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-15748","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/denunciar.pt\/dimensaoexata\/wp-json\/wp\/v2\/pages\/15748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/denunciar.pt\/dimensaoexata\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/denunciar.pt\/dimensaoexata\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/denunciar.pt\/dimensaoexata\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/denunciar.pt\/dimensaoexata\/wp-json\/wp\/v2\/comments?post=15748"}],"version-history":[{"count":5,"href":"https:\/\/denunciar.pt\/dimensaoexata\/wp-json\/wp\/v2\/pages\/15748\/revisions"}],"predecessor-version":[{"id":15756,"href":"https:\/\/denunciar.pt\/dimensaoexata\/wp-json\/wp\/v2\/pages\/15748\/revisions\/15756"}],"wp:attachment":[{"href":"https:\/\/denunciar.pt\/dimensaoexata\/wp-json\/wp\/v2\/media?parent=15748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}